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Position :

Cash Operations Branch Support Officer

Job Detail :

Job Term :
Work Experience : 1 year
Number of Hirelings :
Jobt Type : Accounting/Finance
Job Location : Phnom Penh
Qualification : High School Diploma or Bachelor Degree
Major : finance and banking, accounting or any relevant field
Sex : Any Gender
Age : 18
Posting Date : 2020-12-18
Closing Date : 2021-01-19
Visiter count : 63

Company Profile :

 ABA Bank is Cambodia's leading private financial institution (not state-owned enterprise) founded in 1996 as the Advanced Bank of Asia Limited. In more than 20 years of development and growth, ABA has significantly strengthened its position in the market and broke into the Top 3 commercial banks of the country. Today, ABA offers the entire spectrum of services to customer segments covering SMEs, micro businesses, and individuals. With 77 branches, 190+ self-banking machines, 450+ ATMs across the country, and advanced online banking and mobile banking platforms ABA Bank reaches out to a large number of customers with an array of modern financial services.

Jobs Description :

 

  • Execute assigned Replacement Schedule accordingly with prompt action to fully and friendly support Telling Area operation at Branches;
  • Perform roles of Teller as schedules assignment from Line Manager at any ABA branches to ensure smooth Telling Area’s operations:
  • Execute a variety of customer transactions in accordance with Bank policy and procedures,
  • Conceptualize all products/services provided by the Bank and corresponding policies and procedures,
  • Handle cash management at assigned Till with accuracy and compliance of the Bank’s policy,
  • Welcome, solve and escalate customer complaints as well as problems occurring in Telling Area,
  • Ensure superior customer service provided to customers,
  • Maintain a cooperative and productive work atmosphere,
  • Coordinate with fellow Tellers, colleagues, line managers and functional departments for a smooth working process at counter operation,
  • Provide daily reporting to assigned channel and timeframe, ect.
  • Obtain a performance evaluation from each branch after having conducted replacement schedules to gather performance data for further need by Line Manager;
  • Prepare Replacement Report after mission completed for Line Manager for further actions;
  • Keep tracking on the daily report and escalate critical issues to management for a timely and proper solution;
  • Act as a role model within the team to question, listen and give actionable feedback carefully to create a productive work atmosphere towards “speak-up culture”;
  • Handle tasks assigned by Line Manager.

Job Requirment :

 

  • High school diploma or bachelor’s degree in finance and banking or accounting field;
  • Minimum one year of working experiences in related function;
  • Good organizing, classifying and filing skills;
  • Basic knowledge of the bank branch operations, rules and regulations, laws, cash operations, and risk management;
  • Follow-up, communication, negotiation, problem-solving and interpersonal skills;
  • Ability to use and communicate in both Khmer and English and/or other languages;
  • Microsoft Office and Bank’s software;
  • Strong dedication to details and accuracy.

How To Apply :

 Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through recruitment@ababank.com.

 

Contact Information :

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