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Position :

Chief Concierge

Job Detail :

Job Term : Full-Time
Work Experience : 2 - 5 years
Number of Hirelings : 1
Jobt Type : Customer Service/Operation
Job Location : Phnom Penh
Qualification : Bachelor Degree or equivalent
Major : Hotel and Tourism, Business Administration or Equivalent
Sex : Female & Male
Age : 20 - 45
Posting Date : 2019-01-11
Closing Date : 2019-02-10
Visiter count : 355

Company Profile :

Sofitel Phnom Penh Phokeethra is a 5 stars luxury hotel presents 201 Bedrooms, 4 Restaurants, a Lobby Lounge, Club Millésime, Sport Complex and a total of 36,000 square feet of full equipped meeting space. All fashioned in the signature Sofitel style, showcasing sophisticated French elegance and the latest high-tech luxuries.

Jobs Description :

 -Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure;

-Maintain a good working relationship with all Front Office employees and ensure guests are greeted upon arrival and offered assistance at all times;
-Maintain an up to date knowledge of the hotel services and communicate this to subordinates so they can supply information and respond to guest queries;
-Supervise the activities of the Concierge Team, ensuring that the guest luggage is carried from arrival point to room and from room to departure point upon checkout;
-Handle all messages, mail and packages for guests, ensuring they are delivered at the appropriate time and stored if necessary in a systematic and efficient way;
-Establish and control the duty roster in accordance with business needs and ensure the department is manned at all times.

Job Requirment :

-Diploma  in Hospitality Management or equivalent;

-At least 2 years’ experience preferably in a luxury/upscale market setting;
-Having good communication skills;
-Outstanding verbal and written communications skills in English and in Khmer;
-Pro-active with a passion for luxury hospitality;
-Organizational skills with outstanding attention to detail.

How To Apply :

 Interested candidates can send their CV accompanied by a cover letter to

Contact Information :

  • Contact Person: Talent and Culture Department
  • Tel: 023 999 200
  • Address: 26 Old August Site, Sothearos Blvd, Snagkat Tonle Bassac, Khan Chamkamorn, Phnom Penh
  • Email:
  • Website:

Company Map :