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Position :

Chief Concierge

Job Detail :

Job Term : Full-Time
Work Experience : 2 - 5 years
Number of Hirelings : 1
Jobt Type : Customer Service/Operation
Job Location : Phnom Penh
Qualification : Bachelor Degree or equivalent
Major : Hotel and Tourism, Business Administration or Equivalent
Sex : Female & Male
Age : 20 - 45
Posting Date : 2019-01-11
Closing Date : 2019-02-10
Visiter count : 245

Company Profile :

Newly opened, Ibis Styles Siem Reap is the first ibis Styles AccorHotels managed property in Cambodia.
The hotel is located in the city center of Siem Reap, less than 30 minutes drive to Siem Reap International Airport, within 1 minute walk from the old market and the Siem Reap river.
The hotel offers 116 rooms, all well appointed with the latest ibis Styles brand standards and brand amenities. Other features of the hotel will include a restaurant, a bar and a swimming pool and pool bar. 

Jobs Description :

 -Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure;

-Maintain a good working relationship with all Front Office employees and ensure guests are greeted upon arrival and offered assistance at all times;
-Maintain an up to date knowledge of the hotel services and communicate this to subordinates so they can supply information and respond to guest queries;
-Supervise the activities of the Concierge Team, ensuring that the guest luggage is carried from arrival point to room and from room to departure point upon checkout;
-Handle all messages, mail and packages for guests, ensuring they are delivered at the appropriate time and stored if necessary in a systematic and efficient way;
-Establish and control the duty roster in accordance with business needs and ensure the department is manned at all times.

Job Requirment :

-Diploma  in Hospitality Management or equivalent;

-At least 2 years’ experience preferably in a luxury/upscale market setting;
-Having good communication skills;
-Outstanding verbal and written communications skills in English and in Khmer;
-Pro-active with a passion for luxury hospitality;
-Organizational skills with outstanding attention to detail.

How To Apply :

 Interested candidates can send their CV accompanied by a cover letter to

Contact Information :

  • Contact Person: Talent and Culture Department
  • Tel: 023 999 200
  • Address: 26 Old August Site, Sothearos Blvd, Snagkat Tonle Bassac, Khan Chamkamorn, Phnom Penh
  • Email:
  • Website:

Company Map :