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Position :

Front Office Supervisor

Job Detail :

Job Term : Full Time
Work Experience : 1-2 Years
Number of Hirelings : 1
Jobt Type : Hotel/Restaurant
Job Location : Phnom Penh
Qualification :
Major :
Sex :
Age :
Posting Date : 2019-11-25
Closing Date : 2019-12-31
Visiter count : 41

Company Profile :

 

 

 

Jobs Description :

As Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

*Supervise the efficient operations of reception including check in/out procedures
*Support team members in handling guest requests and enquires to ensure a positive outcome is achieved
*Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
*Demonstrate a high level of customer service at all times
*Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
*Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
*Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
*Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
*Ensure Team Members have a current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
*Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
*Act in accordance with fire, health and safety regulations and follow the correct procedures when required
*Act in accordance with policies and procedures when working with front of house equipment and property management systems
*Follow and adhere to company brand standards
*Assist other departments wherever necessary and maintain good working relationships with Team Members
*Work with your Manager to identify a specific project to complete during your internship placement

Job Requirment :

*Previous experience in a customer-focused industry
*Desire to progress within the Hospitality industry
*Positive attitude and good communication skills
*Commitment to delivering a high level of customer service
*Excellent grooming standards
*Ability to work on your own and as part of a team
*Previous supervisory experience
*Previous experience in the hotel industry

How To Apply :

*​​បេក្ខជនមានចំណាប់អារម្មណ៏អាចទំនាក់ទំនង់មកលេខ

  • 0962090114
  • 077​​​ 800 216

ឬតាម Email : hre@phnompenhera.com

អាស័យដ្ឋាន: ផ្ទះលេខ44 ផ្លូវលេខ163 សង្កាត់អូឡាំពិក ខ័ណ្ឌចំការមន រាជធានីភ្នំពេញ (ជិតសាកលវិទ្យាល័យធនធានមនុស្ស វត្តមហាមន្ត្រី)

Contact Information :

  • Contact Person: ការិយាល័យធនធានមនុស្ស
  • Tel: 0962090114​ /​ 077800216
  • Address: #44, St. 163, Village 3, Sangkat Olympic, Khan Chamkar Morn, Phnom Penh.
  • Email: hre@phnompenhera.com
  • Website: www.phnompenhera.com

Company Map :