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Position :

Guest Relation Officer

Job Detail :

Job Term : Full-Time
Work Experience : At least 2 years
Number of Hirelings : 4
Jobt Type : Customer Service/Operation
Job Location : Phnom Penh
Qualification : Bachelor Degree or equivalent
Major : Hotel and Tourism, Business Administration or Equivalent
Sex : Female & Male
Age : 18-45
Posting Date : 2019-01-11
Closing Date : 2019-02-10
Visiter count : 242

Company Profile :

Sofitel Phnom Penh Phokeethra is a 5 stars luxury hotel presents 201 Bedrooms, 4 Restaurants, a Lobby Lounge, Club Millésime, Sport Complex and a total of 36,000 square feet of full equipped meeting space. All fashioned in the signature Sofitel style, showcasing sophisticated French elegance and the latest high-tech luxuries.

Jobs Description :

 

  • Greets guests as they walk in the door and check in them into their room; 
  • Plan and coordinate all promotional activities targeting guests; 
  • Promote the hotel; ensure the guests maintain a positive image of the hotel;  
  • Anticipate guest needs and respond to those needs in a timely and courteous fashion; 
  • Provides the guests with information on the city and various activities, assist with travel arrangements and tours; and 
  • Assist with check-ins / check-outs for guests.

Job Requirment :

 

  • Hospitality Management related studies; 
  • Previous Front Office internship experience preferable Ability to demonstrate passion for excellence; 
  • Good communication skills in Khmer and English, can speak Chinese is a plus; and 
  • Attention to detail and quality, guest oriented mindset.

How To Apply :

 Interested candidates can send their CV accompanied by a cover letter to H6526-HR4@sofitel.com

Contact Information :

  • Contact Person: Talent and Culture Department
  • Tel: 023 999 200
  • Address: 26 Old August Site, Sothearos Blvd, Snagkat Tonle Bassac, Khan Chamkamorn, Phnom Penh
  • Email: h6526-hr4@sofitel.com
  • Website: www.sofitel.com

Company Map :