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Position :

Supervisor Restaurant

Job Detail :

Job Term : Full time
Work Experience :
Number of Hirelings :
Jobt Type : Hotel/Restaurant
Job Location : Phnom Penh
Qualification :
Major :
Sex :
Age :
Posting Date : 2019-04-06
Closing Date : 2019-05-05
Visiter count : 81

Company Profile :

 Real Estate, World class Condominium.

Jobs Description :

 Manage  crewmembers  efficiently  and assign  crewmembers  to run the shift effectively.  Offer  the best service  to our guests’ needs and follow company missions and vision.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager, ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company  assets.  Welcome  and  acknowledge  guests  according  to company  standards;  anticipate  and  address  guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.  Speak with other using clear and  professional  language;  answer  telephone  using  appropriate  telephone  etiquette.  Develop  and  maintain  positive working relationships with others.

Job Requirment :

 ·         Assign crewmember to run the shift effectively and efficiently.

Perform store / restaurant check according to company standard procedure of operation.
·         Supervising, arranging and assigning associate within workstation efficiency and effectively in order to achieve the best service quality to customer.
o    Supervising work place frequently to ensure operation standards are in placed
o    Assigning associate within in-charged  place in order to ensure service quality is delivered efficiency and effectively
o    During rush hour, coordinate with other store supervisor/team leader whenever needed support in order to ensure service quality is delivered efficiency and effectively.
o    Supporting other store / restaurant when needed
·         Briefing  out flight schedules,  promotions  and other related information,  which is going to be effected to service quality and service speech in order to have good preparation during opening hour.
·         Carefully check on quantity and quality of goods when receiving
o    Control goods quantity on request form with actual goods delivery upon receiving. Report immediately to assistant store manager / store manager once discover variances.
o    Check on goods expiry date upon receiving
o    Check on goods quality adhere to food safety standard upon receiving
·         Handling guests complains adhere to company standards
Providing,  answering  guests’  feedback  and concerns  with  courtesy  and hospitality  manner.  Report  and seek  for advice from higher levels when unable answering guests’ concern
·         Perform associate’s tasks when needed
·         Providing guidelines, knowledge both in theory and practical to new comers adhere to company standards operation procedures. Constantly provide feedbacks, seeking for change of improvements and corrections of new employees’ behavior and skills.
·         Attend to all meetings, training programs of company and store / restaurant.
·         Handling shift hand-over effectively and efficiency, clarify when unclear. Perform other tasks when being assigned.
Recommending  disciplinary  actions  to  assistant  store  manager  /
o    Strictly follow disciplinary action procedure, favors and unfair treatments is strictly prohibited.
o    Mistake analyzing and explanation on mistake must be applied in order to help associate to realize their mistakes for avoiding and not to repeating the same mistakes.
o    Warning letters must be given to store / restaurant manager for approval before handed to Humane Resource department for filing.
·         Recommending transferring, promoting to all associates who are working under reporting line, to assistant store / restaurant manager. Recommendation must base on facts, figures and associate performance. Recommendation should submit to manager before the evaluation period.

How To Apply :

 Interested candidates, please submit your resume to:

Email: asst.hr@penthousecondo.asia
Phone: 092995252 / 0964939255
Address: #83, sothearose Blvd, Tonle bassac, Khan Chomkamon, Phnom penh, Cambodia

Contact Information :

  • Contact Person: Assistant HR
  • Tel: 010515122/095207000
  • Address: Address: #83B, sothearose Blvd, Tonnle Bassac, Khan chomkamon,Phnom penh, Cambodia
  • Email: asst.hr@penthousecondo.asia
  • Website: Web: thepenthouseresidence.com

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