How do I dispute a review on Upwork?

How do I delete a bad review on Upwork?

Send an email to In your message, confirm: The contract number where you would like to have feedback removed.

How do I file a dispute on Upwork?

File a dispute

  1. Go to Jobs › My Jobs and choose the contract you wish to dispute.
  2. From the Contract Room, choose the (…) options menu under the freelancer’s name. …
  3. Select Request a Refund. You’ll be asked to request a refund in hopes they can resolve the matter themselves. …
  4. Select Complete the dispute form.

How do I dispute a freelancer on Upwork?

To file a dispute on an ended contract

  1. Go to My Jobs and click on View Request in Ended Contracts.
  2. Choose Do Not Approve and click Next.
  3. Specify a reason for the dispute and give details to support your claim that the work is complete and payment due. …
  4. Click Continue and review what it means to initiate a dispute.
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How do I change my feedback on Upwork?

In order to edit their feedback, they must contact you and request your permission to do so.

To allow feedback changes

  1. Go to the Freelancers › Hires.
  2. Click their contract title to see all the details.
  3. In the Feedback section, click the Enable freelancer to change feedback link.

How do I remove a bad review on freelancer?

To do so, you’ll need to go into the “Terms & Settings” section of your contract, and click the “Enable [freelancer or client] to change feedback” link.

Which are requirements to achieve Top Rated freelancer status on Upwork?


  • A current Job Success Score of 90% or higher.
  • First hire on Upwork was more than 90 days ago.
  • Maintained Rising Talent status or a Job Success Score of at least 90% for at least 13 of the last 16 weeks.
  • A 100% complete profile (90% for those who brought their profiles over from Elance)

How do I get my money back from Upwork?

To issue a refund

  1. Go to My Jobs › All Contracts and click the contract title. If the contract has ended, select the Include closed contracts checkbox at the top of the page.
  2. Click the Give a refund button from the (…) options menu.
  3. Choose the amount to be refunded and click Give Refund.

What happens if client doesnt pay Upwork?

Even if your client fails to pay you for the hours invoiced, you will still be paid if you are eligible for Upwork Hourly Protection. … If your client fails to respond to your submission, funds will be automatically released after 14 days.

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How do I contact chat support on Upwork?

Contact us

  1. Customer Support. Visit Help Center.
  2. Enterprise Solutions. 866.262.4478.
  3. Press Inquiries.
  4. Partnerships.

How do you cancel a contract on Upwork?

End a contract

  1. Go to Jobs › All Contracts to find the contract.
  2. Choose the (…) options button and select End contract, or select the End contract button on your dashboard.
  3. Click End Contract to confirm.

How do I file a dispute on freelancer com?

How do I file a dispute on my project?

  1. Hover over Help and select Disputes.
  2. On the Disputes page, click Create New Dispute.
  3. Select the project to dispute and the user.
  4. Tick the Milestone Payment® to dispute. …
  5. Describe your reason for the dispute in detail and attach any supporting evidence you may have.

What do you need to qualify for Upwork’s payment protection for hourly jobs Please check all that apply you must have an hourly contract you must have a client with a verified billing method you must log your hours with the Upwork desktop?

To qualify for Upwork Hourly Protection, you must

  • Have an Hourly contract.
  • Work with a client with a verified billing method.
  • Use an Upwork account in good standing.
  • Log your hours with the Upwork Desktop App.
  • Be visibly working on contract-related activity in your Work Diary.